Cookie Policy
Effective Date: March 1, 2026
Last Updated: March 1, 2026
Introduction
Pro Nail Exteriors (“Company,” “we,” “us,” “our,” or “Pro Nail Exteriors”) operates the website located at pronailexteriors.com (the “Website”). This Cookie Policy explains what cookies and similar tracking technologies are, how we use them on our Website, the types of information we collect through them, how that information may be used, and your rights and choices regarding cookies.
This Cookie Policy is intended to be read in conjunction with our Privacy Policy. Please review both documents to understand our complete data collection, use, and protection practices.
By accessing and using our Website, you consent to the practices described in this Cookie Policy, unless you exercise your choice to opt out as described below. If you do not agree to our use of cookies as described herein, please do not use this Website and adjust your browser cookie settings to decline cookies.
What Are Cookies?
Cookies are small text files that are stored on your computer, tablet, smartphone, or other device (collectively, “Device”) when you visit a website. They typically contain a unique identifier and the name of the website that created the cookie and allow websites to recognize you when you return and remember certain information about your visit, such as your preferences and login information.
Cookies are widely used to make websites work more efficiently and to provide website owners with information that helps them improve their services. Most web browsers automatically accept cookies, but you can modify your browser settings to decline or manage cookies (see Section 7 below).
Important distinction: Cookies are stored on your Device and can only retrieve the data that you have previously allowed to be stored. Cookies cannot access any other information on your Device or from your computer system unless you have explicitly authorized that access.
Types of Cookies We Use
We use different types of cookies on our Website, which can be categorized as follows:
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the basic functioning of our Website and do not require your consent. They enable core functions such as:
User authentication and login functionality (for any secure or account-related areas we may offer).
Security measures and fraud prevention.
Session management.
Compliance with legal obligations.
Basic site navigation and accessibility features.
Remembering your cookie preferences.
These cookies expire when you close your browser or after a defined session period.
Examples: Session ID cookies, CSRF (Cross-Site Request Forgery) protection tokens, authentication tokens.
3.2 Functional/Preference Cookies
These cookies remember choices you have made to enhance your user experience, such as:
Remembering your language preference.
Recalling previous form entries (for example, contact or estimate request forms).
Maintaining your preferences regarding website appearance and layout.
Remembering your location or regional preferences where relevant to our roofing and exterior services.
Storing information about services or pages you have viewed (such as roofing, gutters, siding, or storm damage pages).
Functional cookies may persist for extended periods (weeks to years) depending on their purpose.
Examples: Preference storage cookies, location cookies, layout preference cookies.
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information such as:
Which pages are visited most frequently (for example, home, about, services, or contact pages).
How users navigate through the Website.
Which links are clicked.
Whether errors occur during navigation.
Time spent on pages.
Geographic location of visitors (at the country/city level).
Device type and operating system.
Bounce rates and conversion rates.
This information is used to optimize Website performance, improve user experience, and identify areas that may need updates or modifications.
Third-party providers: We may use Google Analytics (Google LLC) or similar tools for analytics tracking.
3.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. They may be used to:
Track your browsing behavior across our Website and other websites.
Create profiles about your interests and preferences.
Display personalized advertisements on our Website and other websites (for example, roofing or exterior service promotions).
Measure ad performance and conversion rates (such as contact form submissions after viewing an ad).
Retarget users who have visited our Website.
Conduct A/B testing of promotional content.
Third-party providers may include platforms such as Google Ads and Facebook/Instagram Ads (Meta Platforms, Inc.), if we use those services as part of our marketing strategy.
3.5 Third-Party Social Media Cookies
If you interact with social media features on our Website (such as social sharing buttons, links, or embedded content), third-party social media platforms may place cookies on your Device to:
Track your interactions with our content.
Build user profiles for targeted advertising.
Monitor your activity across websites.
Third-party providers may include Facebook, Instagram, YouTube, LinkedIn, or similar social media platforms.
How We Use Cookie Information
The information collected through cookies is used for the following purposes:
Website Functionality: To enable core features and ensure the Website operates properly.
User Experience Enhancement: To remember your preferences and customize your experience.
Analytics and Insights: To understand user behavior, traffic patterns, and Website performance.
Marketing and Advertising: To deliver relevant advertisements, measure campaign effectiveness, and improve our marketing efforts.
Fraud Prevention and Security: To detect and prevent fraudulent activity and protect our Website from security threats.
Compliance: To comply with legal, regulatory, and contractual obligations.
Customer Support: To assist you if you contact us with questions or concerns (for example, regarding roofing inspections or exterior repairs).
Improvement and Development: To test new features and improvements to our Website.
We may combine information collected through cookies with other information we collect about you through other means (such as contact forms, email communications, phone calls, or project inquiries) to create a more complete profile of you for the purposes listed above.
Third-Party Cookies and Service Providers
We use trusted third-party service providers and partners to support our Website operations and marketing efforts. These third parties may place cookies on your Device to collect information about your browsing behavior and interactions with our Website and other websites.
5.1 Primary Third-Party Service Providers
Depending on our current configuration and marketing tools, our primary third-party providers may include:
Google Analytics (Google LLC): Website analytics and performance tracking (Analytics cookies).
Google Ads (Google LLC): Advertising and retargeting (Marketing/Advertising cookies).
Facebook / Instagram (Meta Platforms, Inc.): Advertising and retargeting (Marketing/Advertising cookies).
For more information about how these providers handle data and cookies, please see their respective privacy policies and opt-out links:
Google Privacy Policy and controls: https://policies.google.com/privacy
Google Ads settings: https://adssettings.google.com and https://support.google.com/ads/answer/2662922
Meta (Facebook/Instagram) Cookies Policy and ad preferences: https://www.facebook.com/policies/cookies/ and https://www.facebook.com/ads/preferences
5.2 Important Information About Third-Party Cookies
Vendor Control: We do not have complete control over third-party cookies. These companies have their own privacy policies and cookie practices, which may differ from ours.
Data Sharing: By using third-party services, you consent to these vendors collecting data about your browsing behavior for their own purposes, which may include building user profiles and targeting advertising to you on other websites.
Data Retention: Third-party vendors determine their own data retention policies. Some information may be retained for extended periods.
Your Rights: You have the right to manage your preferences with third-party providers individually through their opt-out mechanisms (see Section 7).
Cookies and Personal Data
6.1 Is Cookie Data Personal Data?
Under privacy regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and Iowa Consumer Data Protection Act (ICDPA), cookie data can constitute personal data when it:
Can directly identify an individual (for example, a username stored in a cookie).
Can be combined with other information to identify an individual (for example, unique identifiers linked to your account or contact details).
Reveals information about your behavior, preferences, or characteristics.
6.2 Legally Required Disclosures
European Union (GDPR/ePrivacy Directive): If you are located in the European Union or European Economic Area, we obtain your explicit consent before placing non-essential cookies on your Device. We display a cookie consent banner when you first visit our Website, and we do not set non-essential cookies until you have affirmatively consented.
California (CCPA/CPRA): If you are a California resident, we provide you with a “Do Not Sell or Share My Personal Information” link and the ability to opt out of the sale or sharing of your personal information collected through cookies, as applicable. We also provide, where relevant, a “Limit the Use of My Sensitive Personal Information” option for sensitive data.
Iowa (ICDPA – Effective January 1, 2025): If you are an Iowa resident, we provide transparent notice of our cookie practices and, for non-essential cookies, give you the option to opt out before cookies are placed on your Device. We respect your choices and do not discriminate against you for exercising your privacy rights.
Your Cookie Choices and Control
7.1 Browser Settings and Controls
Most web browsers allow you to manage or block cookies through their settings:
Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
Edge: https://support.microsoft.com/en-us/microsoft-edge/manage-cookies-in-microsoft-edge
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
You can:
Block all cookies.
Allow only first-party cookies.
Block third-party cookies.
Delete cookies when you close your browser.
View and manage individual cookies.
Important: Disabling cookies may affect the functionality of our Website and prevent you from using certain features or services. Some essential features may not work properly if you disable all cookies.
7.2 Opt-Out of Marketing and Advertising Cookies
You can opt out of personalized advertising from specific vendors through their tools:
Google Ads: https://adssettings.google.com or https://support.google.com/ads/answer/2662922
Facebook/Instagram: https://www.facebook.com/ads/preferences
Network Advertising Initiative (NAI) Opt-Out Tool: https://optout.networkadvertising.org/
Digital Advertising Alliance (DAA) Opt-Out Tool: https://optout.aboutads.info/
7.3 Global Privacy Control (GPC)
If your browser or device supports Global Privacy Control (GPC), we treat GPC signals as a valid opt-out preference for the sale or sharing of your personal information under applicable state privacy laws. To enable GPC:
Check if your browser has a built-in GPC feature.
Use browser extensions or add-ons that support GPC.
Configure GPC through your device settings (on supported devices).
7.4 Cookie Management on Our Website
When you first visit our Website (or after clearing your cookies), a cookie consent banner may appear. You can:
Accept All Cookies: Click “Accept All” (or similar) to consent to all non-essential cookies.
Reject Non-Essential Cookies: Click “Reject,” “Decline,” or similar to reject non-essential cookies (only essential cookies will be set).
Customize Preferences: Click “Cookie Settings,” “Preferences,” or a similar option to select specific categories of cookies you wish to accept or reject.
You can update your cookie preferences at any time by revisiting the cookie settings link (for example, “Cookie Settings,” “Privacy Choices,” or “Do Not Sell or Share My Personal Information”) on our Website.
7.5 Withdrawal of Consent
If you have previously consented to cookies and wish to withdraw your consent, you can:
Use the cookie settings widget on our Website to change your preferences.
Clear cookies from your browser settings.
Disable cookies in your browser settings.
Changes to your cookie settings will take effect immediately, but previously set cookies will remain on your Device until they naturally expire or you delete them manually.
Do Not Track (DNT) Signals
Some browsers include a “Do Not Track” (DNT) feature. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Pro Nail Exteriors does not currently respond to DNT browser signals. However, you can use other methods described in Section 7 to control cookies and limit tracking.
California Residents (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
9.1 Right to Know
You have the right to request what personal information we collect, use, and share, including information collected through cookies.
9.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
9.3 Right to Opt-Out of Sale or Sharing
You have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising. Where required, we provide a “Do Not Sell or Share My Personal Information” link on our Website.
9.4 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of sensitive personal information to what is reasonably necessary to perform the services you request or as permitted by law.
9.5 Right to Non-Discrimination
We will not discriminate against you for exercising your rights under CCPA/CPRA. This means we will not:
Deny you services or charge you different prices.
Provide you with a different quality of service.
Retaliate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the contact details provided in Section 14 below.
European Union Residents (GDPR/ePrivacy Directive)
If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR) and the ePrivacy Directive:
10.1 Right to Consent
You have the right to provide explicit, informed, and freely given consent before we place non-essential cookies on your Device. This consent must be obtained through an affirmative action (such as clicking “Accept”), not through silence or continued browsing.
10.2 Right to Access
You have the right to access personal data we hold about you, including data collected through cookies.
10.3 Right to Erasure (“Right to Be Forgotten”)
You have the right to request deletion of your personal data, subject to certain legal exceptions.
10.4 Right to Object
You have the right to object to the processing of your personal data for marketing and profiling purposes.
10.5 Right to Data Portability
You have the right to receive your personal data in a portable format and transfer it to another organization.
10.6 Right to Lodge a Complaint
If you believe your rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority.
To exercise any of these rights, please contact us using the information in Section 14.
Iowa Residents (ICDPA – Effective January 1, 2025)
If you are an Iowa resident, you have rights under the Iowa Consumer Data Protection Act (ICDPA):
11.1 Right to Transparency
You have the right to receive clear and conspicuous notice of our cookie and data collection practices before we place non-essential cookies on your Device.
11.2 Right to Opt-Out
You have the right to opt out of the collection, use, and retention of your personal information collected through cookies, except for information necessary to perform the services you request.
11.3 Right to Access and Delete
You have the right to:
Access the personal information we collect and maintain about you.
Delete your personal information, subject to certain exceptions.
Request a copy of the specific pieces of personal information we collect about you.
11.4 Right to Correct
You have the right to correct inaccurate personal information we maintain about you.
11.5 Right to Opt-Out of Targeted Advertising
If we use cookies for targeted advertising (advertising based on your browsing behavior), you have the right to opt out.
11.6 Non-Discrimination
We will not discriminate against you for exercising your rights under ICDPA by:
Denying you goods or services.
Charging you different prices for the same services.
Providing you with a lower quality of service.
Suggesting that you will receive a different price or service as a result of exercising your rights.
To exercise any of these rights, please contact us using the details in Section 14. We will respond to your request within the time period required by applicable law (typically up to 90 days).
Cookie Retention and Expiration
Different cookies have different lifespans:
Session Cookies: Expire when you close your browser (typically a few hours).
Persistent Cookies: Remain on your Device for a specified period, ranging from days to years, depending on their purpose.
Strictly Necessary Cookies: Generally expire after 1–24 months.
Analytics Cookies: Commonly expire after up to 26 months.
Marketing/Advertising Cookies: May persist for 12–24 months or longer, depending on the third-party provider.
You can view the specific expiration times for cookies set on our Website through your browser’s cookie settings.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technological advancements, or in response to changes in applicable laws and regulations. When we make material changes, we will:
Update the “Last Updated” date at the top of this policy.
Provide prominent notice on our Website.
Obtain your renewed consent if required by applicable law.
Your continued use of the Website following the posting of changes constitutes your acceptance of the updated Cookie Policy. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have questions, concerns, or requests regarding this Cookie Policy or our cookie practices, please contact us using the contact information provided on the Website’s contact or footer section (such as phone, email, or web form appropriate for Pro Nail Exteriors customers in the Springfield service area).
Applicable Laws and Regulatory Compliance
This Cookie Policy is designed to comply with the following laws and regulations, to the extent they apply to our processing activities:
General Data Protection Regulation (GDPR) – EU Regulation 2016/679.
ePrivacy Directive – EU Directive 2002/58/EC (as amended by 2009/136/EC).
California Consumer Privacy Act (CCPA) – California Civil Code § 1798.100 et seq.
California Privacy Rights Act (CPRA) – California Consumer Privacy Act, as amended.
Iowa Consumer Data Protection Act (ICDPA) – Iowa Code § 715C.1 et seq. (effective January 1, 2025).
Federal Trade Commission Act (FTC Act) – 15 U.S.C. § 45.
CAN-SPAM Act – 15 U.S.C. § 7701 et seq.
Other applicable state and federal privacy laws.
Additional Resources
For more information about cookies, privacy, and your rights, you may wish to visit:
General Data Protection Regulation (GDPR): https://gdpr-info.eu/
Federal Trade Commission (FTC) – Internet Cookies: https://www.ftc.gov/
Web Accessibility Initiative (WAI): https://www.w3.org/WAI/
Network Advertising Initiative: https://www.networkadvertising.org/
Digital Advertising Alliance: https://www.aboutads.info/
Version 1.0
Effective Date: March 1, 2026
Last Updated: March 1, 2026
By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Cookie Policy.